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SHIPPING & DELIVERY

by cocofu

U.S / DOMESTIC ORDERS

Standard Shipping: $6.95 flat rate for orders under $50. Free shipping on orders $50 or more.
Delivery Time: 5-8 business days

Expedited Shipping: $17 flat rate
Delivery Time: 2-3 business days

Overnight Shipping: $30 flat rate
Delivery Time: 1 business day

Handling Time: Orders placed after 12pm EST will be shipped the next business day. Orders placed after 12pm EST on Friday will be shipped on Monday.

Possible Delays: We do our best to ensure that all orders are delivered in a timely manner. Please note that we only receive estimated delivery dates from our carriers. In rare cases, these packages may be delivered outside of the estimated time frame.

During holidays and promotional periods, please allow an additional 3-5 business days. We do not process or ship orders on weekends or US holidays. pocketlifestyle is not responsible for delays caused by local disturbances or weather.

Shipping to PO Boxes: Please note that we do not offer overnight shipping to PO Boxes. This restriction is due to the fact that our expedited shipping carriers cannot deliver to PO Boxes. To ensure your order is delivered promptly and safely, we kindly ask that you provide us with a physical address rather than a PO Box.

ORDER CHANGES / CANCELLATIONS

At this time, we do not allow cancellations on orders. Due to the high volume of orders we ship daily, we work to ensure all orders are packed and dispatched as quickly as possible. You are more than welcome to return your order once it has been delivered.

If you need to amend an address or billing information, please reach out to cocofu@pocketlifestyle.usASAP. However, once an order has been processed, we cannot guarantee that any changes can be made to your order.

LOST / STOLEN PACKAGES

we offer Route Package Protection with every order, which covers items/packages that are lost, stolen or damaged in
transit. For orders under $100, the fee is $0.98. For orders over $100, the fee is 2.75% of your order subtotal.

Route Package Protection is automatically added to your order, but you can remove it before placing your order if desired. Please note: If you
choose to remove Route Package Protection, you accept that pocketlifestyle is not liable for items that are lost, stolen or damaged in transit. If you place an order with Route Package Protection and your item(s)/package(s) are lost, stolen or damaged in transit, please visit this page to file a claim. If you have any questions or need further assistance, please contact us at cocofu@hautecouture-co.com.

RETURN TO SENDER

It is the customer’s responsibility to provide an accurate and complete shipping/delivery address for his/her order. If the wrong or incomplete delivery address is provided, pocketlifestylewill not refund a customer’s purchase or replace the goods. If your address is insufficient and is returned to sender, you will be charged an additional reshipment cost.

Kindly Note: If no instructions are provided within 14 days of the initial request, your parcel will be considered abandoned in accordance with the courier’s Tariff/Terms and Conditions without further notice.

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for orders over $100

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